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Your privacy means a lot to us. That's why we carefully protect any personal data you share with us and always make it clear how we process it.

Below we describe how we use and process your personal data in as clear and readable a format as possible. At the same time, you will find instructions on how to contact us if you have any questions about your personal data. We will be happy to answer these questions.

This privacy statement applies to all types of information we collect.

We will change this Privacy Statement from time to time. If your privacy is important to you, please visit this page regularly to learn about changes.

Important: If you do not agree to this Privacy Statement, you must stop using our services. If you agree to our Privacy Statement, you can follow our posts in peace.
 

PERSONAL DATA PROTECTION DECLARATION

Skin dermatologija, estetika, laserska terapija, zdravstvena dejavnost d.o.o., Peričeva ulica 37, 1000 Ljubljana (hereinafter referred to as: the controller) processes personal data on the basis of informed and free consent, in accordance with Article 6 (1) (a) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR), as well as with the provisions of the Act on the Protection of Personal Data (Official Journal of the Republic of Slovenia No. 163/22 - hereinafter referred to as: ZVOP-2).

The controller carries out data processing in order to inform you, in accordance with the legal provisions, about the products and services it distributes which may be of interest to you in relation to your professional activities and interests. Please note that you may withdraw your consent, restrict your consent to certain data or processing operations and/or object to the processing of your personal data at any time by contacting the controller as detailed below:

(i) request information about the processing of your personal data (Article 14 GDPR);
(ii) request access to your personal data (Article 15 GDPR);
(iii) request rectification (Article 16 GDPR) and/or, unless the processing is required by law, erasure of your data (Article 17 GDPR);
(iv) request the restriction of the processing of your personal data (Article 18 GDPR);
(v) have the right to data portability (Article 20 GDPR); and
(vi) object to the processing of your personal data (Article 21 GDPR).

If you believe that your rights have been violated during the processing of your personal data, you have the following options:

  • you may contact the controller directly by post or e-mail at the following contact addresses: Skin dermatologija, estetika, laserska terapija, zdravstvena dejavnost d.o.o., Peričeva ulica 37, 1000 Ljubljana, info@estetika-skin.si.
  • You may lodge a complaint with the competent supervisory authority, the Information Commissioner, on the basis of Article 30 of ZVOP-2.
  • You can apply to the court if your data has been unlawfully processed and/or data security requirements have been breached. You may be entitled to compensation or restitution as provided by law.

Personal data that you have provided to the controller voluntarily or collected from public sources will be processed by the controller for as long as the relationship with you exists or until you withdraw your consent. No person other than employees and processors (employees) of the controller(s) has access to the data. The controller may transfer the processed data relating to you to third parties on the basis of your explicit and prior consent given here. The controller will process the data collected about you in a computerised database which is usable with various search parameters and will contact you from time to time to ensure that the data stored in the database is up to date. The processing carried out by the controller complies in all respects with the provisions of the GDPR and other specific data protection laws.
 

USE OF DATA

The controller intends to use the data provided in the above consent form for the following purposes:

(a) personal and electronic communication;
(b) direct marketing by post and telephone or by email and other electronic means;
(c) processing for marketing purposes, sending newsletters;
(d) market analysis among data subjects, collection of general information, sending or personal delivery of information material;
(e) provision of product information, sending invitations;
market research, conducting business and other market research;
(g) storing and organising data and information obtained during electronic product information, filling in questionnaires;
(h) reporting of adverse reactions and complaints about products;
(i) contacting the operator regarding future participation in projects sponsored or supported by the operator;
(k) contact in relation to sampling in cases permitted by applicable law;
(l) communication in connection with the organisation of scientific events, symposia, conferences and other scientific and educational programmes, medical advisory bodies and scientific publications;
(m) providing access to contact information and organising and recording past and present offline and online communication;
(n) compliance with applicable laws, codes, regulations, rules, industry codes and regulations;
(o) compliance with the requirements and requests of domestic and foreign governments, courts and law enforcement authorities, legal proceedings or litigation of any kind;
(p) organising training programmes;
(q) satisfaction assessment;
(r) to send birthday greetings and birthday gift vouchers,
(s) to send Skin Loyalty Vouchers for purchases made in the previous year,
(t) to send invitations to events,
(u) to communicate with you (to book appointments, send results, provide information about treatments and services, etc., including by email, telephone or SMS - the method you choose depends on the contact information you have shared with us),
(v)improving our services (we also use personal data for analytical purposes as part of our efforts to improve our services and customer experience. We may also use the information to test, troubleshoot and improve the performance and quality of our online services. The main goal is to optimize and tailor our website to your needs, making our site easier and more enjoyable to use).

Do not give your consent if you do not want the controller to transfer your name and contact details to third parties for the purposes of direct marketing, market research and opinion polls; if you do not consent to the controller assessing your personal characteristics 1 solely by means of automated data processing carried out using IT devices - i.e. automated individual decision-making. For further information on the protection applied, please contact us at the email address above. If the controller involves a third party service provider, the third party service provider is also obliged to take appropriate measures to protect the security of your personal data. The controller shall ensure data integrity and data retention. You are reminded that you may withdraw your consent to the processing set out in this declaration or to the sending of information material, advertisements and other notices by post, telephone, e-mail or mobile phone at any time, free of charge, and may also request the deletion and rectification of stored data relating to you, the restriction of their use or access to such data. If you do not object to the above processing procedures, it will be deemed that you have given your consent by signing this declaration to the use of your data processed by the controller for the purposes set out above.

In the course of the above processing, the controller may engage data processors for specific processing activities (such as printing of direct marketing letters, call centre, customer service and telephone marketing services, etc.). The processors involved in the processing include:

The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA, operating under the commercial name »Mail Chimp«.

For further information regarding this data processing, please contact us by email.

The controller is part of a group of companies and therefore has a legitimate interest in transferring personal data within the group of companies for internal administrative purposes, including the processing of your personal data. The general principles for the transfer of personal data within a group of companies to a third country remain unchanged.

Even if you do not give us your consent to receive various types of e-notifications, we automatically collect certain data when you visit our website or applications. These include your IP address, date and time of access to online content, hardware and software or browser you use, information about your computer's operating system, application version and language settings. We also collect data on clicks and pages viewed. We use Google Analytics and HotJar for the purposes of monitoring and analyzing this type of information. As part of the website's operation, we also use cookies.

If you use a mobile device, we also use Google Analytics to collect data that identifies your mobile device, device settings and characteristics, application crashes and other system activities.
 

YOUR COMMENTS AND OTHER DATA PROCESSING PREFERENCES

You can communicate your other wishes, requests, comments, complaints or objections regarding your personal data and/or the processing activities described above at Skin dermatologija d.o.o., Peričeva 37, 100 Ljubljana or via e-mail: info@estetika-skin.si.

Skin dermatologija d.o.o.